You do your best at work and try to remain calm, cool, and collected at all times. Yet, there can be instances where a coworker or customer makes a rude comment. You may have no idea how to respond in these instances. And, if you are not careful, you risk a poor response that compromises… Read More »
Conflict resolution can make or break a group project. If you can resolve conflicts, you can make sure your group project stays on track. On the other hand, if you struggle with conflict resolution, any issue that comes up during your group project can escalate. In this scenario, the issue can reach a point where… Read More »